
yuri meie
- Gắn cờ nội dung không phù hợp
I bought a Shopping Town Gift Pile 1 valued at 20,000 VND plus 2,222 VND tax; a total of 22,222 VND. The amount was paid and deducted from my ZaloPay account, but the app reported an error and did not send the item. I filed a complaint and sent an email to the support team, but no one has resolved it. I warned that I would give a 1-star rating, and still, the issue has not been resolved. The team should review their customer service approach.
ACTGames Co., Ltd.
21 tháng 10, 2025
Hello. This is the Hello Kitty My Dream Store. To resolve the issue, we kindly ask for more detailed information and hope for your understanding. Please provide the details of the issue you experienced and send them to support@actgames.co.kr, and we will review them and get back to you with guidance. Kindest regards, Hello Kitty My Dream Store Team